The Elevator Told Me So...

In recent months I had been frequenting the office buildings located downtown and I noticed something very interesting. Most of them are now equipped with little LCD TV screens, constantly alternating between the current temperature, sports scores, word of the day, and interesting facts or news stories. The latter is what eventually led to my social curiosity about these networks.
At first it was a novelty to me, something I would glance at when I was in the elevator alone. I quickly began to notice that as passengers boarded the elevator often the first people on would immediately move to the side with the TV. Whether conscious or not it often looked as though there was a mad dash to be the lucky few close enough to see the screen. I even began to notice people craning their necks to be able to keep up with the quickly rotating information.
I thought with my being so consciously aware of this phenomena I would be immune to it myself, however I quickly learned otherwise. After just a few weeks I started spouting out the words of the day, and using a lot of the fun little facts in my conversations. It wasn’t long before someone finally asked me “wow! Where did you hear about that?” to which I of course responded “the elevator told me”.
It was in that moment, when I received the skeptical look from my friend that I realized how truly crazy that actually sounded, even though it was the truth. This got me thinking about the fact that every time I stepped on the elevator, I heard the others around me cut their conversations short, so they could all zone out into the all too captivating screen and I wondered, has word of mouth been replaced with word of elevator? Will there be a day in the not too far off future when one would no longer receive a skeptic look for a statement like “the elevator told me”? And how much farther will this go?
How long until the day our microwaves and refrigerators are telling us what we should and shouldn’t eat, or asking how our day was? I’m all for creative marketing, but should it replace word of mouth…and human contact?
Let me know your opinion at Ciara.Foremski@thayermedia.com

